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Spotly documentation
Every feature, written from the product as it actually works — what it is, why a venue cares, and what to say about it.
113 pages · 12 chapters
- 01Start hereWhat Spotly is, the five applications it is made of, who does what, and the words we use.7 pages
- 02Selling SpotlyHow to open a conversation, run a demo, answer the hard questions and move a venue to onboarding.13 pages
- 03Venue onboardingEverything a venue needs before it can take a booking, and how a venue joins Spotly today.12 pages
- 04ReservationsTables, floor plans, approvals and the two booking modes — the product most venues buy first.14 pages
- 05TicketingTicket types, inventory, checkout, the QR code and the door. What the venue charges and what it earns.13 pages
- 06EventsCreating an event, the content that makes it sell, tagging it so guests find it, and publishing.7 pages
- 07PaymentsHow money reaches the venue, what Stripe verifies, and what to say when a venue asks who holds the cash.10 pages
- 08The admin panelSection by section through the panel a venue runs its business from.14 pages
- 09Guest experienceWhat a guest actually sees, on the phone and on the web, from discovery to the door.6 pages
- 10Staff and managersWho can do what inside a venue, and how door staff, managers and event promoters work.5 pages
- 11TroubleshootingReal symptoms, their real causes, and the check that tells them apart.10 pages
- 12FAQThe questions venue owners and managers actually ask, answered in one line each.2 pages