Chapter 08
The admin panel
Section by section through the panel a venue runs its business from.
- 01Getting into the admin panelSigning in, and the two things that go wrong on the first attempt.
- 02The control pageThe venue's home screen, and what it is trying to answer.
- 03Reservations in the panelThe list, the filters and the decision screen.
- 04The live floorThe room on a screen during service — the screen a manager actually keeps open.
- 05Floor plan editorsWhere layouts are drawn, and the three kinds of editor.
- 06Events in the panelThe event list, the console, and the numbers on it.
- 07Tickets and add-ons in the panelWhere tiers and packages are managed, and the one figure that misleads.
- 08Offers in the panelWhere discounts are created and what they can do.
- 09Guests and insightsThe venue's own CRM — who comes back, who spends, who does not turn up.
- 10Payments in the panelWhat the venue's payments page shows, and which orders it deliberately leaves out.
- 11Email campaignsEmailing the venue's own guests, and how the billing works.
- 12SettingsEverything a venue configures about itself, and who can reach it.
- 13StatisticsThe longer view — how the venue is doing over weeks rather than tonight.
- 14Switching between venuesFor owners and managers who run more than one place.