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Staff and managers

Who does what

The roles inside a venue, and the one a regional partner is not.

A venue has an owner and any number of managers. Door staff are managers with a phone. Event promoters are something different again.

OwnerManagerEvent promoter
Reservations✓✓own only
The live floor✓✓✗
Events and tickets✓✓own events
Scanning at the door✓✓✗
Guests and notes✓✓✗
Settings✓✗✗
Payments and billing✓✗✗

Access comes from being attached to the venue

A manager can only see venues they have been added to. Add them and they can work; remove them and they cannot. That is the whole model.

Important notes

A regional partner is not one of these roles. You are not a manager, not an owner, and not an event promoter. A partner-specific role is designed and not yet built — until it exists, do not describe yourself as having access to a venue's panel.

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