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How venues use Spotly

What a venue actually does, from setting up to standing at the door on Saturday.

A venue's life on Spotly has two halves: a setup phase that happens once, and a weekly rhythm that repeats. Selling Spotly is mostly about making the second half sound as easy as it is.

Once, at the start

What the venue does

  1. The venue is created, and its owner gets access to the admin panel.
  2. They fill in who they are — name, address, description, photos, opening hours.
  3. They draw their floor plan: the actual room, with the actual tables, their seats and prices.
  4. They decide how reservations work — do guests pick their own table, or does the venue assign it?
  5. If they will take money, they connect Stripe. This is done on Stripe's own pages.
  6. They add their staff.

Every week

What the venue does

  1. Create the event. Poster, lineup, date, times, and the tags that make it findable.
  2. Set what is for sale. Ticket tiers with quantities, table packages, offers.
  3. Publish it. Until they do, nothing can be bought.
  4. Watch it sell. The event console shows tickets sold, revenue and who bought.
  5. Handle requests. Approve or decline table bookings as they arrive.

On the night

What the venue does

  1. Open the live floor. It shows the room, the bookings, and who has arrived.
  2. Assign or move tables by dragging. Every move can be undone.
  3. Door staff scan guests in with the scanner app.
  4. Afterwards: who came, who did not, what it earned.

Important notes

Nothing sells until the event is published. An unpublished event refuses every attempt to add its tickets or tables to a cart, and the guest is told the organiser has not put it on sale yet. This is the single most common "why can nobody buy" question.

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