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Spotly terminology

The words we use, what each one means, and the two pairs that get confused constantly.

Spotly's vocabulary is small, but a few words mean something specific. Getting these right in front of a venue owner is the difference between sounding like the product's owner and sounding like someone reading a brochure.

The two that get confused

Price vs what the venue earns

Every ticket carries two numbers. One is what the guest pays at checkout — Spotly's fee is already inside it. The other is what the venue actually earns from that ticket.

Every revenue figure a venue sees uses the venue's number. If you ever quote the guest-facing number as the venue's income, you have overstated their revenue. See Price vs what you earn.

Event promoter vs regional partner

An event promoter is a real, built Spotly feature: someone attached to a single event, with their own tracked link, a guestlist and the ability to sell at the door. Venues use them every weekend.

A regional partner — you — is not that. You find and onboard venues. The two share a word in casual conversation and nothing else. When a venue says "promoter", they mean the door person.

Everything else

Word	Means
Venue	A place on Spotly. Every venue on Spotly is a partner venue.
Event	One night at a venue, with its own poster, times, tickets and tables.
Ticket type	A tier you can buy — Early Bird, GA, VIP. Each has its own price and quantity.
Ticket	One admission belonging to one guest, with its own QR code.
Reservation	A table booking. May be free or paid.
Layout	A floor plan of the room. A venue can keep up to three; exactly one is live.
Table	One bookable table on a layout, with its own seats and price.
Add-on / package	Something extra a venue sells — a bottle package, a platter. Can be tied to specific tables.
Offer	A discount or perk applied to a table, a date or an event.
Comp	A free ticket the venue issues itself.
Guestlist	Names a promoter adds for free entry. Each gets its own QR code.
Publish	Making an event buyable. Nothing sells before this.
Stripe Connect	The venue's own payment account, where its money lands.
Check-in	Scanning a guest's code at the door.
No-show	A confirmed booking whose guest never scanned in.
Manager mode	The staff view inside the guest app.
Surface	An optional real-dimension floor mode for venues that want automatic table arrangement.

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