Guest experience
Passes, tickets and QR codes
Where a guest finds what they bought, and what happens at the door.
Everything a guest has bought, in one place, with the soonest event first.
Where things live
| Where they bought | Where they find it |
|---|---|
| In the app | My Passes, grouped by event, upcoming first |
| On the web | Their profile |
| Guest checkout | The confirmation email, and a web page |
Screenshot to be captured · From Guest app
My Passes on a phone, upcoming events first.
guest-passesEach ticket is its own code
Ten tickets in one order are ten codes. A group can split up and arrive separately, and each person holds their own entry.
Important notes
There is no Apple Wallet or Google Wallet support. Guests carry passes in the app, on the web or in an email. If a venue asks about Wallet, the answer is not yet.
Related guides