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Venue onboarding

The onboarding we are building

The partner-led venue onboarding flow. Designed, not built — do not promise it.

Works, with limits

This exists today, but the notes below change what you can promise.

Everything on this page is built and switched off. It exists in the code, behind a flag that is not yet enabled, and it has not been through a real venue. Until Spotly turns it on, the process in How a venue joins Spotly is the one that applies.

Built: partners create venue drafts

A partner creates the venue themselves by converting a lead. It is a draft — inactive, invisible to guests, and it needs the venue's real map coordinates rather than just an address.

Built: the owner is invited, not created

The owner receives an invitation — "You've been invited to manage NØR on Spotly" — and creates their own account when they accept. The link is single-use and expires.

The partner stays attached as the partner. They never become the venue's owner, and they never set a password for anyone.

Built: visible onboarding progress

A checklist showing exactly what is done and what is left, computed from the venue's real state rather than from ticked boxes:

  • Venue created · Owner invited · Owner accepted · Venue information · Images · Opening hours
  • Floor plan · Tables · First event · Ticket types · Payments · Test booking · Publish

It reads as a percentage, and it says which items are optional for that particular venue — a venue with nothing priced does not need payments to go live.

Built: leads before venues

A pipeline so a partner can track a venue they are talking to before it exists in Spotly, and convert it when it agrees to join. Leads are private to the partner who created them.

Still not built

  • A partner cannot publish a venue live. That stays a Spotly decision.
  • A partner cannot start Stripe onboarding — they can only send the owner a reminder.
  • No commission is calculated. Attribution is recorded so any rule can be applied later.

Important notes

None of this exists. Today a venue is created by the Spotly team and its owner must already have an account. There is no date for any of the above.

If a venue asks whether they can be set up on the spot, the answer is no — and saying otherwise creates a promise somebody else has to break.

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