Ticketing
Cash sales at the door
Recording a walk-up sale so the venue's numbers stay true.
Not everyone buys in advance. A venue can record a sale taken in cash at the door against a ticket tier, so its counts and revenue include the people who walked up.
Why a venue cares
Without this the venue's numbers only describe the half of the night that happened online. Venues notice that immediately and it undermines trust in every other figure.
What the venue does
- Open the event's ticket tiers.
- Choose the tier that was sold.
- Record the sale, with a quantity.
- Inventory and revenue update.
Event promoters with permission can do the same for their own sales, so a promoter working the door with cash is recorded against them rather than disappearing.
Important notes
A recorded door sale is money the venue already has in hand — it does not run through Spotly and Spotly does not process it. It exists so the venue's counts are complete.
Related guides
- Comp ticketsIssuing free entry, and why comps are counted separately from sales.
- Quantities and inventoryHow many tickets exist, what is held mid-checkout, and why the numbers move on their own.
- Event promoters, guestlists and tracked linksThe built-in affiliate feature venues already use — and the name to be careful with.